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     Knowledge Management  

 Knowledge Base 
================

 Consolidate and share your team's knowledge in a central, searchable knowledge base

 [ Contact    ](https://nuxbe.com/en/contact) 

Knowledge, Centrally Organized
------------------------------

The knowledge base is your company's internal wiki, right inside the ERP. Document processes, guides, and best practices in one central place that the entire team can access at any time.

New knowledge is constantly created but often gets lost when it only exists in individual minds or scattered documents. The knowledge base makes this knowledge permanently available and saves your team time on recurring questions.

### Rich Text Editor

 Create engaging articles with the integrated rich text editor. Format text, insert images and links, and structure content with headings and lists. Complex topics can be presented in a clear and well-organized manner.

### Categories and Structure

 Organize your articles in categories and create separate knowledge bases for different areas. Whether technical documentation, onboarding materials, or project guidelines, every topic finds its place in a clear structure.

### Share Knowledge Across the Team

 Every team member can create and edit articles. This way, the knowledge base grows organically with your team's expertise. New employees quickly find answers, and proven solutions are permanently available to everyone.

  In practiceWhat the knowledge base is good for
-----------------------------------

### The instructions nobody has to hunt for

Work instructions, checklists and the answers to the questions every new colleague asks live in one place instead of in mail attachments. Search covers the articles and the manuals of the installed packages at once, so an answer also arrives when it happens to sit in the product documentation.

### Seeing what changed

Every version of an article is kept and can be set against an earlier one. For a work instruction that is the difference between a claim and evidence of when something had to be done differently.

### Knowledge that is not only read by people

Every article automatically gets a Markdown rendering of itself. With the AI package installed, that is the basis for an assistant answering out of your documentation, under the same visibility rules a person has.

 SetupLittle to configure, a few things to decide
-------------------------------------------

 There is no config file and no environment variables. After installation, articles, categories and permissions are ready, and everything else is a decision about who should see what.

It pays to set the categories first, because an article inherits its visibility from them. One category for everyone, one for administration, one for the technical side, is usually enough to start with.

Full text search uses the search engine Nuxbe runs anyway. To search by meaning rather than by words, configure the embedding service in the search settings as well.

 ### Requirements

 - Categories with visibility chosen deliberately
- The Nuxbe search index for full text search
- An embedding service for searching by meaning
- The AI package as well, for the knowledge assistant

 LimitsWhat the wiki is not
--------------------

 There are no comments and no discussion on an article. To talk about a piece of content you use the chat or a ticket; the wiki stays the agreed version.

There is no multi-stage approval process. An article is published or it is not, and it can be locked so nobody edits it further. Anyone who needs formal document control will not find it here.

All content sits behind the login. A public help site does not fall out of it on its own; the route outwards is an assistant from the AI package answering from released articles.

All packages included
---------------------

All premium packages are included in the Nuxbe license. Contact us for more information.

 [ Contact    ](https://nuxbe.com/en/contact) 

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