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     Omnichannel  

WhatsApp Integration
====================

Customers message you on WhatsApp, your team answers from the same inbox as the internal chat

 [ Contact  ](https://nuxbe.com/en/contact) 

Meet Customers Where They Are
-----------------------------

The WhatsApp integration brings customer conversations into Nuxbe. Inbound and outbound messages, media and delivery receipts all live in the omnichannel chat core, right next to your internal team chat.

Agents read and reply without leaving the ERP, so customer requests stay connected to orders, tickets and contacts.

### Shared Inbox

WhatsApp messages land in the same chat inbox your team already uses. Agents answer customer and colleague alike from one place, with full context from the linked contact.

### Media & Receipts

Send and receive images, documents and voice messages. Delivery and read receipts are tracked per message, so you always know whether a customer has seen your reply.

### Linked to Your Data

Every conversation connects to the matching contact, order or ticket. Customer history stays in one thread instead of scattered across phones and apps.

All packages included
---------------------

All premium packages are included in the Nuxbe license. Contact us for more information.

 [ Contact  ](https://nuxbe.com/en/contact) 

 Nuxbe 

 Open Source ERP system for modern businesses.

### Links

 [ GitHub ](https://github.com/Team-Nifty-GmbH/flux-core) [ Contact ](https://nuxbe.com/en/contact) 

### Mobile App

 [    App Store ](https://apps.apple.com/de/app/nuxbe/id6754884170) [    Google Play ](https://play.google.com/store/apps/details?id=com.teamnifty.nuxbe) 

### Legal

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