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     IT &amp; Software  

 ERP Built for IT &amp; Software 
=================================

 Whether you're an IT system house or software team — manage projects, support tickets, and billable hours in one system.

 [ Contact    ](https://nuxbe.com/en/contact) 

 Common ChallengesProblems You Know All Too Well
------------------------------

### Project &amp; Ticket Management Across Teams

When projects, tasks, and support tickets live in different tools, teams lose visibility and context switches eat into productivity.

### Time Tracking Disconnected from Billing

Logging hours in one system and invoicing in another means billable time slips through the cracks — directly hitting your bottom line.

### Support Processes Don't Scale

As your client base grows, email-based support becomes a bottleneck. Without structure, tickets get lost and response times suffer.

### Support and delivery live in separate tools

The fault arrives as a ticket, the fix happens in the project, and the billing happens in a third system. What the customer eventually pays has to be assembled from three sources by hand.

 How Flux HelpsYour Solution, Built In
-----------------------

### Unified Project &amp; Ticket Management

Projects, tasks, and support tickets in one system. Assign work, track progress, and keep every team member on the same page.

### Time Tracking with Automatic Invoicing

Log time directly on tickets and tasks. When the work is done, generate invoices from tracked hours — no manual data entry needed.

### Self-Service Customer Portal

Let clients create tickets, check status, and access documentation through a branded portal. Scale your support without scaling your team.

  How it runsFrom the lead to the billed hour
--------------------------------

 1. 1### The client with contacts and history

    Companies, contacts, contracts and the communication history sit on one record. With layered clients across several sites and responsibilities, that is the difference between an address and a picture of the account.

     [ Go to CRM    ](https://nuxbe.com/en/modules/crm)
2. 2### The project with structure and budget

    A project is planned, split into phases and milestones and given a budget. Recorded time runs against it, so an overrun becomes visible while something can still be done about it rather than at invoicing.

     [ Go to Project Management    ](https://nuxbe.com/en/modules/projects)
3. 3### Work in packages that belong to somebody

    What needs doing becomes a task with an owner, a deadline and subtasks. Comments and attachments hang on it, so the state comes out of the record rather than out of the morning standup.

     [ Go to Task Management    ](https://nuxbe.com/en/modules/tasks)
4. 4### Reports with a deadline, not a shout

    Incidents and requests arrive as tickets, get a priority and a deadline and can be measured against a promised response time. The customer sees the state themselves instead of asking how it is going.

     [ Go to Ticket System    ](https://nuxbe.com/en/modules/tickets)
5. 5### Mail that does not get lost

    Incoming messages are filed against the client and the record, and a mail to the service address becomes a ticket. A commitment then no longer hangs on the mailbox of whoever is currently on holiday.

     [ Go to Email Client    ](https://nuxbe.com/en/modules/email)

  Key ModulesThe Tools You Need
------------------

  [    

#### Project Management

Plan and track projects with time recording and milestones

 ](https://nuxbe.com/en/modules/projects) [    

#### Ticket System

Professional helpdesk with customer portal access

 ](https://nuxbe.com/en/modules/tickets) [    

#### Task Management

Organize and track todos for your entire team

 ](https://nuxbe.com/en/modules/tasks) [    

#### CRM

Central contact and address management for all your business relationships

 ](https://nuxbe.com/en/modules/crm) [    

#### Email Client

Integrated email management with intelligent automation

 ](https://nuxbe.com/en/modules/email)  

  LimitsWhat Nuxbe does not replace
---------------------------

 Nuxbe is not a tool for the engineering itself. Version control, sprint boards, code review and deployment stay where they are today. What Nuxbe takes over is the commercial side: client, contract, effort, invoice.

System monitoring with alerting is not part of it. A ticket comes from a report rather than from a threshold, and anyone running an on-call rota with escalation chains still needs a tool of their own for that.

Usage-based billing, as an operator of software as a service needs it, is not covered by the standard. Fixed amounts on a fixed rhythm Nuxbe can do; billing against measured consumption is an extension.

Ready to Ship Faster?
---------------------

IT and software teams trust Nuxbe for efficient project delivery.

 [ Contact    ](https://nuxbe.com/en/contact) [ Explore All Industries ](https://nuxbe.com/en/industries) 

   Related pages 
---------------

 [###  Media &amp; Publishing 

Catalogs, rights, and distribution — complexity made simple.

 ](https://nuxbe.com/en/industries/media-publishing) [###  Science &amp; Research 

Funding, procurement, and compliance — audit-ready.

 ](https://nuxbe.com/en/industries/science-research) [###  Trades &amp; Technology 

From job planning to final invoicing — all in one system.

 ](https://nuxbe.com/en/industries/trades-technology) [###  Retail &amp; Distribution 

Inventory, pricing, and multi-channel sales under control.

 ](https://nuxbe.com/en/industries/retail-distribution) 

 Nuxbe 

 Open Source ERP system for modern businesses.

### Links

 [ GitHub ](https://github.com/Team-Nifty-GmbH/flux-core) [ Contact ](https://nuxbe.com/en/contact) 

### Mobile App

 [    App Store ](https://apps.apple.com/de/app/nuxbe/id6754884170) [    Google Play ](https://play.google.com/store/apps/details?id=com.teamnifty.nuxbe) 

### Legal

 [ Imprint ](https://nuxbe.com/en/imprint) [ Privacy Policy ](https://nuxbe.com/en/privacy) [ Terms and Conditions ](https://nuxbe.com/en/terms) [ Cookie Policy ](https://nuxbe.com/en/cookie-policy) 

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